PRIVACY POLICY
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Effective Date: 5th March 2025
The Life and Love Studio (ABN 41 188 133 644)
OVERVIEW
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At The Life and Love Studio, we are committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
WHAT WE COLLECT
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We may collect the following types of personal information:
- Your full name and contact details (email, phone number, address)
- Information provided through our contact forms or booking enquiries
- Details related to photography sessions, such as event dates and locations
- Images and likenesses captured during photography sessions
- Payment details (processed securely via third-party providers)
- Website usage data through cookies and analytics tools
We collect this information directly from you when you make an enquiry, book a session, complete a form, or communicate with us.
HOW WE USE YOUR INFORMATION
We use your information to:
- Respond to enquiries and provide quotes
- Schedule and deliver photography sessions
- Fulfil our contractual obligations
- Share galleries, proofs, and final products
- Improve our website and customer experience
- Share selected images (with your permission) on our portfolio, blog, or social media
- Comply with legal and accounting obligations
We do not sell or rent your information to third parties.
PHOTOGRAPHY & IMAGE USE
We may showcase selected client images on our website, social media, and marketing materials to demonstrate our work. We always aim to do so respectfully. If you prefer your images not be shared publicly, please notify us in writing — we will always honour your request.
HOW WE STORE AND PROTECT YOUR DATA
Your personal data and images are stored securely on encrypted systems and protected by appropriate safeguards to prevent unauthorised access, alteration, or disclosure. We retain client data only as long as necessary for business and legal purposes.
COOKIES AND ANALYTICS
Our website may use cookies to enhance user experience and track anonymous visitor data through tools like Google Analytics. You can disable cookies via your browser settings if you prefer.
THIRD PARTY SERVICES
We may use third-party tools or platforms (such as online galleries, payment processors, or email services). These providers are responsible for their own privacy practices. We only work with services that comply with relevant privacy laws.
ACCESS AND CORRECTION
You may request access to your personal information we hold at any time. If any information is inaccurate or outdated, please contact us to correct it.
CONTACT US
If you have questions about this policy, would like to update your information, or wish to make a privacy complaint, please contact:
The Life and Love Studio
Email: hello@thelifeandlovestudio.com.au
Phone: 03 56 481000
Location: 409 Briggs Road Nilma North, Vic, 3821.
We will respond to all privacy concerns promptly and in accordance with the Privacy Act.